Shipping policy

Thank you for shopping with us! We strive to ensure that your order is processed and delivered as quickly and efficiently as possible. Below is all the information you need regarding shipping.

Processing Time

  • All orders are typically processed within 7-14 business days. This includes custom orders and products that require 3D printing.

  • Processing times may vary based on the complexity of your order and the availability of the product. You will receive a notification once your order is dispatched.

Shipping Methods & Delivery Time

  • We offer a variety of shipping options, including Standard and Expedited delivery services. Shipping costs will be calculated at checkout.

  • Standard Shipping: Typically arrives within 7–14 business days.

  • Expedited Shipping: Typically arrives within 5-7 business days.

  • International Shipping: Delivery times vary by destination but typically range from 15-30 business days. Additional duties, taxes, or import fees may apply depending on your country.

Shipping Rates

  • Shipping rates are calculated based on the weight, size, and destination of your order. You can view the shipping cost at checkout before completing your purchase.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email so you can follow its journey. Please allow up to 24 hours for tracking information to be updated.

Lost or Damaged Items

  • We take extra care in packaging our products. However, if your order is lost or damaged during shipping, please contact us within 7 days of receiving the shipment.

  • We will work with the carrier to resolve the issue and send you a replacement or refund, depending on the situation.

Incorrect or Incomplete Address

  • Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays, returns, or lost items due to incorrect or incomplete addresses.

  • If there’s an error in your shipping address, please contact us immediately to make corrections before your order ships.

Free Shipping

  • Free shipping is available on certain orders or promotions. Free shipping applies to domestic orders only unless otherwise specified.

International Shipping

  • We are happy to ship internationally to many countries. Please note that customs duties, taxes, and any import fees are the responsibility of the customer.

  • Delivery times and costs will vary depending on your location and the shipping method chosen at checkout.

Contact Us

If you have any questions about our shipping policy, need assistance with an order, or want to check on the status of your shipment, please feel free to reach out to our customer service team at

Email: support@fofus.in
Phone / WhatsApp: +91 98958 54640
Business Hours: Monday–Saturday, 10:00 AM – 6:00 PM IST

Thank you for choosing our 3D printing studio – we appreciate your business!